Questions & Answers
Shipping Information
We ship worldwide.
Germany:
Free
EU:
DHL: 9.50EUR
Non-EU:
DHL: 13.00EUR
Germany:
Shipping time: 1-3 business days
EU:
Shipping time: 2–8 business days
Non-EU:
Shipping time: 4–19 business days
Returns Information
Yes, with us you have a 30-day right of withdrawal, meaning a 30-day money-back guarantee. Our online shop also offers free returns within Germany
Should your item have a defect, please contact our customer service. Within the 2-year warranty period, we will repair the item free of charge or replace it with a new one.
Payment Information
- Credit Card (Amex, Visa & Master Card)
- PayPal
- Klarna Invoice
- Sofortüberweisung (Instant Transfer)
- Google Pay
- Apple Pay
- Shop Pay
- UnionPay
Yes. We use 100% secure SSL encryption so all your data is protected and safe!
Ordering Information
As long as your order has not been shipped, it can be amended. This does not apply to personalized products.
If the order has not yet been shipped, it can be canceled. This does not apply to personalized products.